These Terms & Conditions govern the use of the Allautonomia online store and purchases made through the website.
1. Business Information
Legal business name: AutonoMe
Trading name: AllAutonomia
Registered address: Ground Floor, Abatec House, AutonoMe, Weston-super-Mare BS24 9AX, United Kingdom
Country of registration: United Kingdom
Company registration number: 09292232
Email: contact@allautonomia.com
2. Scope
These Terms & Conditions apply to purchases made through:
www.allautonomia.com
By placing an order, the customer confirms that they have read and accepted the applicable terms presented during the ordering process.
Mandatory consumer rights remain unaffected.
3. Products
Allautonomia sells products and equipment across three principal categories:
- Care;
- Pet;
- Power.
Product descriptions, specifications, images and availability are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that product information is accurate and current.
Minor differences in colour or appearance may occur due to screen settings, photography or manufacturer updates.
4. Product Availability
Products are subject to availability.
Where an ordered product becomes unavailable after an order has been placed, we will contact the customer and provide the appropriate solution in accordance with applicable law.
5. Prices
Prices are displayed in the currency indicated on the website.
Unless otherwise stated, applicable taxes are included where required by law.
Any applicable delivery charges are displayed before the customer completes the purchase.
6. Ordering
The customer is responsible for ensuring that the information provided during checkout is accurate.
Before submitting an order, the customer has the opportunity to review the order details, delivery information and applicable charges.
An order confirmation will be sent to the email address provided by the customer.
7. Payment
Allautonomia currently accepts:
Bank transfer / bank payment
Payment instructions are provided during or after the ordering process.
An order may remain pending until the payment has been received and confirmed.
For professional or high-value orders, Allautonomia may provide a quotation or order confirmation before payment.
8. Bank Transfer Orders
Where payment is made by bank transfer, the customer must use the payment reference or order number indicated by Allautonomia.
The order will normally be processed after the payment has been received and verified.
Products are not considered fully paid until the payment has been confirmed.
9. Delivery
Delivery conditions are described in our Shipping & Delivery Policy.
Estimated delivery times are indicative unless a specific delivery commitment has been expressly agreed.
10. Returns and Withdrawal
Consumer customers may have a statutory right of withdrawal for distance purchases.
The applicable rules and procedure are described in our Returns & Refund Policy.
Nothing in these Terms & Conditions removes mandatory consumer rights.
11. Legal Guarantees
Consumers benefit from mandatory legal guarantees applicable in their country of purchase.
Where a product is defective or does not conform to the applicable legal requirements, the customer may have rights to repair, replacement, price reduction, cancellation or another legal remedy depending on the circumstances and applicable law.
12. Intellectual Property
Allautonomia and its website content, including text, graphics, logos, photographs, layouts and original materials, are protected by applicable intellectual property laws.
Unauthorised reproduction, distribution or commercial use is prohibited unless authorised by the relevant rights holder.
Third-party trademarks remain the property of their respective owners.
13. Website Use
Customers agree not to:
- use the website for unlawful purposes;
- attempt to gain unauthorised access to the website;
- interfere with website functionality;
- introduce malicious code;
- reproduce website content without authorisation;
- provide fraudulent information.
14. Limitation of Liability
Allautonomia will be responsible to the extent required by applicable law.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
15. Force Majeure
Allautonomia will not be responsible for delays or failures caused by circumstances beyond its reasonable control, subject to applicable law.
Such circumstances may include major transport disruptions, natural disasters, strikes, governmental restrictions, infrastructure failures or other exceptional events.
16. Privacy
Personal information is processed in accordance with our Privacy Policy.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to an order is the version in force at the time the order is placed, subject to mandatory legal requirements.
18. Applicable Law
These Terms & Conditions are governed by the laws of:
UNITED KINGDOM
without prejudice to mandatory consumer protection rules applicable to consumers in their country of residence.
19. Dispute Resolution
Customers may contact us first so that we can attempt to resolve any dispute amicably.
Where applicable, consumers may also have access to statutory dispute-resolution mechanisms, consumer mediation or other alternative dispute-resolution procedures available in their country.
20. Contact
Allautonomia
Ground Floor, Abatec House, AutonoMe, Weston-super-Mare BS24 9AX, United Kingdom
+44 752 067 7370
contact@allautonomia.com
Allautonomia — Reinventing Independence.