AllAutonomia respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit or use : https://allautonomia.com
Who we are
AllAutonomia is a European e-commerce company based in the United Kingdom, specialising in the distribution of solutions for self-sufficiency, animal welfare and energy security.
Data Controller:
Company name : AllAutonomia
Full adress : Ground Floor, Abatec House, AutonoMe, Weston-super-Mare BS24 9AX, United Kingdom.
Email : contact@allautonomia.com
Company registration number : 09292232
2. Personal Data We May Collect
Depending on how you interact with our website, we may collect:
Identity information
- first name;
- last name.
Contact information
- email address;
- telephone number where provided;
- billing address;
- delivery address.
Order information
- products ordered;
- order number;
- transaction information;
- delivery information;
- customer communications.
Account information
If customer accounts are available, we may process:
- username;
- account information;
- order history;
- account preferences.
Communication information
When you contact us, we may retain the information contained in your message and our response.
Technical information
When you visit our website, certain technical information may be processed, such as:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited;
- approximate location derived from technical information;
- website interaction data;
- security and diagnostic information.
The exact data collected depends on the technologies enabled on the website.
3. How We Use Personal Data
We may use personal information to:
- process and fulfil orders;
- provide customer support;
- communicate about orders;
- arrange delivery;
- process returns and refunds;
- respond to enquiries;
- manage customer accounts;
- maintain website security;
- prevent fraud and abuse;
- improve our website and services;
- understand website performance;
- comply with legal obligations;
- send marketing communications where legally permitted and where the necessary consent or other legal basis exists.
4. Legal Bases for Processing
Where GDPR applies, we process personal data on one or more of the following legal bases.
Contract
Where processing is necessary to provide products or services requested by the customer.
Legal obligation
Where processing is necessary to comply with legal, accounting, tax or regulatory obligations.
Legitimate interests
Where processing is necessary for legitimate business interests, provided that these interests do not override the rights and freedoms of individuals.
Consent
Where we rely on consent, such as certain marketing communications or non-essential cookies, consent may be withdrawn at any time.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- operate essential website functions;
- remember preferences;
- maintain shopping cart functionality;
- analyse website performance;
- improve the user experience;
- support marketing activities where applicable and lawfully permitted.
Non-essential cookies will be used according to the consent requirements applicable to the user’s jurisdiction.
For more information, please see our Cookie Policy.
6. Analytics
If analytics services such as Google Analytics are enabled, information about website usage may be processed to understand traffic and improve the website.
The specific analytics tools currently used by Allautonomia are:
Google Analytics Services
7. Sharing Personal Data
We may share personal information with service providers where necessary to operate our business, including:
- hosting providers;
- website and IT service providers;
- logistics and delivery providers;
- payment and banking providers;
- customer support providers;
- analytics providers;
- professional advisers;
- legal or regulatory authorities where required.
We do not sell customers’ personal information.
8. International Transfers
Where personal data is transferred outside the European Economic Area or another protected jurisdiction, we will use appropriate legal safeguards where required by applicable data protection law.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting, tax, dispute-resolution and regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
10. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Your Data Protection Rights
Where GDPR or equivalent data protection law applies, you may have rights including:
- access to your personal data;
- correction of inaccurate information;
- deletion of personal data;
- restriction of processing;
- objection to certain processing;
- data portability;
- withdrawal of consent where processing is based on consent;
- the right to lodge a complaint with a competent data protection authority.
To exercise your rights, contact:
contact@allautonomia.com
We may need to verify your identity before fulfilling certain requests.
12. Marketing Communications
Where legally required, we will only send promotional communications where we have the appropriate legal basis or consent.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in the communication or by contacting us.
13. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the corresponding update date.
16. Contact
For privacy-related questions or requests:
contact@ecommerceriq
+44 752 067 7370
Ground Floor, Abatec House, AutonoMe, Weston-super-Mare BS24 9AX, United Kingdom.
AllAutonomia — Reinventing Independence.